Due to COVID-19, there are some disruptions with our delivery partners. As a result it may take slightly longer to dispatch and deliver your order.

Due to COVID-19, there are some disruptions with our delivery partners. As a result it may take slightly longer to dispatch and deliver your order.

Shipping Policy

Dispatch 
We aim to dispatch all orders within 2 -3working days from your order date, it may be longer at busy periods. 
You will be notified with tracking details via e-mail once your order has been dispatched.

Price
Postage and packaging within the U.K. is FREE.

International Shipping
We currently ship to the UK, US and CAN. If your country is not listed, please get in touch. 

What if I'm not home upon delivery 
The courier, depending on the situation, will leave the parcel with a neighbour. Alternatively, they may choose to leave it in a safe place, according to the discretion and discernment of the circumstances. As a result we advise enquiring with the neighbour/s or looking around the immediate space for the item. The courier in any case will leave a card through the letterbox stating the exact location of the parcel.


Returns Policy

If you’re not completely satisfied with your Herby Box products, we’d like to hear from you on hello@herbybox.com
You may return your products for a full refund of the sale price within 30 days of order. 
The item must be returned unused in its original box and pouches unopened. 
Refunds will be processed within 14 days of returned product being received by us. The customer is responsible for the delivery cost of the return.

All returns must have a tracking label - please let us know the tracking number, so that we can locate the item in case it goes missing.  

Follow Us

Newsletter

Copyright © 2020  Herby Box. All Rights Reserved.